By: Mary Sweeny Communication has proven to be the key factor in determining whether a customeris retained, whether they increase the amount of business sent our way, and whether our position is secure.
By: Tracy Peterson Turner, PhD Have you ever chosen to pay attention to someone just because they were so self-absorbed they didn't even know you were in the room? Of course not! We pay attention to people who take an interest in us. If we want our readers to pay attention to us, we better pay attention to them!
By: Steve Brunkhorst Choosing our messages carefully, and remembering these language filters will help us develop that eloquence, and will make our communications more effective. We will obtain improved results in both our careers and personal lives by engendering trust, building rapport, and creating positive new relationships.
By: Sheila Allee In business, government and even family life, video and webconferencing are becoming increasingly popular means of communication. So what are these relatively new communications tools and how can they be used effectively?
By: Robert Middleton For some reason, not all of your prospective clients are interested in what you have to offer. Often the problem is that you are not customizing your marketing and sales approach to your client's headset.
Would you like us to consider your own articles for publication? Please
review our submission and editorial guidelines by clicking here.